Written deliverables
- SLOs for three important services
- Alerting and runbook review
- Incident process assessment
- OpenTelemetry observability review
- Platform roadmap and handover
Services / 3 weeks
Reliable platforms that your team can run.
A fixed-scope readiness engagement for teams that need clearer service ownership, recovery paths and platform priorities.
Measure before changing
Week 1: service and ownership review. Week 2: SLO, alerting and recovery assessment. Week 3: roadmap, runbooks and team handover.
Practices considered: Google SRE and OpenTelemetry.
Make reliability operable.
Bring the service, incident or platform constraint that needs a clearer path.
Common questions
Do you need write access?
We start read-only and request write access only for a specific approved change.
What do we receive?
A written review, prioritised gaps and an evidence pack your team keeps.